Return and Refund Policy

At Zenify, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.

Eligibility for Returns

• Returns are accepted within 30 days of delivery.

• Items must be unused, in their original packaging, and in the same condition as received.

• Certain products such as personal care items, intimate goods, or customized products may not be eligible for return due to hygiene or production reasons.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7–10 business days and credited to your original payment method.

Exchanges

We currently do not offer direct exchanges. If you wish to replace an item, please return it and place a new order.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.